Privacy policy

Effective date: July 10, 2024

You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting info@wearelucens.com.

As part of our company values, especially putting members first, we at Lucens are committed to protecting and respecting your privacy in connection with your use of our content and products via our websites, including www.wearelucens.com (“Websites”), our applications, including the Lucens mobile app (“Apps”), or other delivery methods (Websites, Apps, and other delivery methods are collectively referred to as our “Products”). Lucens may deliver coaching services, mentoring services, networking, e-learning services, continuing medical education, and other services (collectively the “Platform”) using the Products or via other delivery methods, as applicable. Throughout this Privacy Policy, we will collectively refer to all of our Products and Platform as our “Platform.” This Privacy Policy covers the “personal information,” meaning information about an identified or identifiable individual that is collected through our Product or Platform.

BY USING OR ACCESSING THE PLATFORM IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU ACCEPT THE TERMS AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU HEREBY CONSENT THAT WE WILL COLLECT, USE, AND SHARE YOUR INFORMATION IN THE FOLLOWING WAYS. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MAY NOT USE THE PLATFORM. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE, YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.

While we strive to manage various privacy laws consistently, some terms, obligations, and rights only apply or may be available to those who live in certain jurisdictions. Use of the term “right” in this Privacy Policy (and any supplements) is not intended to and shall not confer any legal rights or remedies on any person or party, and any such rights or remedies shall only exist to the extent expressly provided under applicable law.

California residents:  Please click for supplemental information that may apply to you.

Remember that your use of Lucens’ Platform is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Platform. “Personal Data” may include information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Personal Data

Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

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Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

You

• When you provide such information directly to us.

• When you create an account or use our interactive tools and Platform.
• When you voluntarily provide information in free-form text boxes through the Platform or through responses to surveys or questionnaires.
• When you send us an email or otherwise contact us.

• When you use the Platform and such information is collected automatically.

• Through Cookies (defined in the “Tracking Tools and Opt-Out” section below).
• If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
• If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Platform, such as information regarding when you are logged on and available to receive updates or alert notices.
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• Third Parties

• Social Networks

• If you provide your social network account credentials to us or otherwise sign in to the Platform through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us.

• Banks and Payment Processors.

• We receive information about your banking history and payment information through Stripe, Inc. when you sign up to our services.
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Our Commercial or Business Purposes for Collecting Personal Data

• Providing, Customizing and Improving the Platform

• Providing you with the products, services or information you request.
• Meeting or fulfilling the reason users provided the information to the Company.
• Providing support and assistance for the Platform.
• Improving the Platform, including testing, research, internal analytics and product development.
• Personalizing the Platform, website content and communications based on your preferences.
• Doing fraud protection, security and debugging.
• Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Privacy Rights Act of 2020 (the “CPRA”).

• Marketing the Platform

• Marketing and selling the Platform.

• Corresponding with You

• Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Lucens or the Platform.
• Sending emails and other communications according to your preferences or that display content that we think will interest you.

• Meeting Legal Requirements and Enforcing Legal Terms

• Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
• Protecting the rights, property or safety of you, Lucens or another party.
• Enforcing any agreements with you.
• Responding to claims that any posting or other content violates third-party rights.
• Resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.

How We Share Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.

• Service Providers. These parties help us provide the Platform or perform business functions on our behalf. They include:

• Analytics providers.
• Payment processors.

• Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. They include:

• Ad Networks.
• Social Media Networks
• Sponsorships from third-party organizations, supporters and influencers 

• Your integrations. You may connect your account through supported integrations with third parties and we will share your personal information with those third parties. If you do connect an integration, that third party’s terms and privacy policy may apply to the personal information shared as a result and we encourage you to review those before setting up the integration. For example, if you are on iOS, iOS Privacy Policy and Terms of Use apply, and can be reviewed at www.apple.com/legal/privacy.
• Community Activity. If you engage with other Platform users using our community features, we will share some information about you such as your name associated with your comment on a forum or other information you choose to share with other users.
• Analytics Partners. These parties provide analytics on web traffic or usage of the Platform. They include:

• Companies that track how users found or were referred to the Platform.
• Companies that track how users interact with the Platform.

Some of our third party service providers also provide services directly to consumers.  If you use any consumer-facing applications or services from businesses that collect personal information and also happen to be our service providers, this Privacy Policy will not apply to that information.  We encourage you to read the privacy notices of every business to which you provide your personal information.

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Third Party Service Providers; Disclosure for a Business Purpose

Our affiliates or third party service providers provide services to us directly or to you on our behalf and that receive your personal information provided by you in request to provide those services. We may share your information with these third parties with your consent or at your request. For example, we run our online platform through a service provider and/or our affiliates that may receive your personal information to help us run our business. When applicable we use a third party payment provider to process your cardholder data or claims data when you utilize the services via application, online or over the phone. We also use an e-mail list to conduct marketing for products and services, which may be shared with third party service providers and/or affiliates that provide us email distribution, digital marketing, and other services. (For more information on marketing, see the section below titled “Advertising Networks and Online Marketing”.)

If you have signed up for mobile text messaging offers, with your consent, we may send push notifications or alerts to your mobile device. If you decide later you no longer wish to receive these offers, simply follow the opt-out instructions included in the mobile message. If you interact with social media widgets, share content using social media share buttons or access features of our online services that contain content or features provided by social media platforms, the relevant social media platforms may collect or have access to personal information. (Please review the privacy policies of the social media platforms you interact with as we are not responsible for their privacy policies.). We also use a third party service provider that use information provided by you to perform website analytics that help make intelligent product recommendations for you while you use our site based on the pages and products you view. We also engage advertising networks as service providers to provide online advertising and marketing services. (For more information on online advertising, see the section below titled “Advertising Networks and Online Marketing”.).

Other purposes of using the information provided by you include but are not limited to : detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; perform operational services (such as hosting, billing, fulfillment, data storage, security, insurance verification, web service analytics) and/or make certain services, features or functionality available to you; perform services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling request, verifying customer information, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.

Some of our third party service providers also provide services directly to consumers like you.  If you use any consumer-facing applications or services from businesses that collect personal information and also happen to be our service providers, this Privacy Policy will not apply to that information.  We encourage you to read the privacy notices of every business to which you provide your personal information.

Legal Obligations

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Platform and promote our business, provided that we will not share such data in a manner that could identify you.

Personal data that you provide to Lucens is not acting as a Business Associate is not PHI or subject to HIPAA. To provide just a few examples, when information provided by you is not subject to HIPAA (i) create an account, (ii) search for healthcare providers, (iii) complete general request forms (“General Request Forms”); (iv) post reviews; or (v) provide device/IP Information or web analytics information by browsing our websites.

Tracking Tools and Opt-Out

The Platform use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Platform, analyze trends, learn about our user base and operate and improve our Platform. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Platform. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Because there is no standard understanding of what a “Do Not Track” browser signal is supposed to mean, our website does not respond to those signals in any particular way.  To avoid tracking cookies, you may use an “incognito”, “private” or similar browser window to browse the Internet without tracking cookies.  However, the software manufacturer of your browser may still track your activity.

To opt-out of these uses of your personal information please send a request to info@wearelucens.com with the subject line: “Do Not Sell or Share My Personal Info”.

We use the following types of Cookies:

• Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Platform. Disabling these Cookies may make certain features and services unavailable.
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• Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Platform, maintain your preferences over time and recognize you when you return to our Platform. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
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• Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Platform. They do this by collecting information about the number of visitors to the Platform, what pages visitors view on our Platform and how long visitors are viewing pages on the Platform. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Platform’ content for those who engage with our advertising. For example, Google Inc. (“Google”) and Hubspot, Inc. (“Hubspot”) (collectively Google and Hubspot, “Analytic Vendors” )uses cookies in connection with its analytics services. Analytic Vendors ability to use and share information collected by analytics about your visits to the Platform is subject to the Analytic Vendors Terms of Use and Privacy Policy. You have the option to opt-out of Analytic Vendor’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/ and Hubspot at: http://optout.aboutads.info/ or http://optout.networkadvertising.org/.
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• Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity that track the performance of advertising.
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Advertising Networks and Online Marketing

Lucens does not track your online activity across third party Web sites or online services. However, like many ecommerce businesses, we partner with third party advertising networks to support our marketing activities. The advertising networks use small bits of code called “cookies” or “pixels” that we place on our sites to enable the networks to help market our products online. These use anonymous unique identifiers and Lucens does not provide your name or other identified information to the advertising networks, and the networks do not send us information about your external online activity. If you click an ad, the browser on your computer or device may tell us the website where you clicked the ad. We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Platform.

These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived or inferred from the online activity or usage patterns of particular users on the Platform and/or services of third parties. Such information may include IP address, mobile device ID, operating system, browser, web page interactions, geographic location and demographic information, such as gender and age range. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Platform.

To accomplish this, we or our service providers may deliver Cookies, including Web Beacons, from an ad network to you through the Platform. Web Beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. This information helps Lucens learn more about our Users’ demographics and internet behaviors. Web Beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web Beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.

You can avoid certain targeted marketing by disabling cookies in your browser for our site or for all sites.  However, you may lose functionality if you disable cookies.  If you leave cookies enabled, you consent to our use of such third party advertising vendors and services, to their placement of cookies onto your computer, and to the privacy policies of the third party advertising networks.  You agree that if you leave cookies enabled, Lucens is not responsible for how the third party advertisers use your information.  Further, as new technologies are developed, we cannot promise that your online activity will never be tracked, such as by the company that developed your Internet browser.

If you desire to learn more about third party advertising networks, cookies, and opt-outs, please visit the Digital Advertising Alliance at http://optout.aboutads.info/ and https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options/ , and the Network Advertising Initiative at https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options.

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Platform and functionalities may not work.

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Data Security and Retention

Protecting your information is a priority for us. We use technology to protect the security of information you transmit to us through a web browser. For example, the Platform uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal data.  However, because of the inherent nature of the Internet, we cannot guarantee that data you exchange with us will always remain completely secure.  Third parties and bad actors may intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, neither Lucens nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk. We cannot and do not guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Platform. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

Your privacy rights

We believe that you should have control of your personal information. To that end we provide the following rights to make requests regarding your personal information. You may make these requests by contacting [info@wearelucens.com.or in some cases using features within the Platform:

• Access. You have the right to know what personal information we collect about you and how we use it. This Privacy Policy serves to inform you about that collection and use. If we have personal information about you, you may also request a copy of that information.
• Correction. You have the right to request the correction of your inaccurate personal information.
• Deletion. You have the right to request, under certain circumstances, the deletion of your personal information that we collect.
• Restriction. You have the right to request that Lucens restrict the use of your personal information in certain circumstances. Please note that in some cases we may not be able to place a restriction due to the use being necessary for Product functionality or delivery of the Services.

Upon receiving your request, we may ask for additional information from you in order to verify the request or confirm how you would like to proceed. We endeavor to respond to a verifiable request without undue delay. If we require an extended amount of time, we will inform you using the email associated with your account or the email you used to make the request.

Your rights are not absolute, and exceptions may apply. These exceptions can arise from different factors including our legal obligations, the rights of others, your or another’s safety, and our ability to bring or defend against legal claims. Additionally, we will not fulfill your request if you do not provide sufficient information to verify your identity or to verify that a third party making the request is authorized to act as your representative.

Personal Data of Children

As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data about children under 13  years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Platform or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at info@wearelucens.com.

State Law Privacy Rights

California Privacy Disclosures and Rights Granted to California Residents

Your Rights Under California Law.  

During the 12-month period prior to the effective date of this California Supplement, we may have collected and disclosed the following categories of personal information about you for a business purpose to the following categories of third parties, as described in the table below:

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If you are a resident of California, you have the following rights concerning your personal information over the past 12 months, including the following:

• Right to be informed about the (1) types of personal information we collect about you, (2) specific pieces of information that we have collected about you, (3) sources and purposes of the collection, and (4) third parties that receive your data.
• Right to request deletion of your data.
• Right to know to whom we’ve sold or disclosed your data.
• Right to opt out of the sale of your data.
• Right against discrimination if you do not provide us your data, unless the goods and services we provide you are related to the value of the data you provide us.
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Exercising Your Rights.

Opting Out of “Sales” Information

We may share your personal information by allowing certain third parties to collect your personal information via automated technologies on our Platform for cross-context behavioral advertising purposes. This kind of sharing may be considered a “sale” under the CCPA/CPRA when the personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information.

To opt-out of these uses of your personal information please send a request to info@wearelucens.com with the subject line: “Do Not Sell or Share My Personal Info”. We will not deny, charge different prices for, or provide a different level or quality of goods or services, if you choose to exercise these rights.

Opting Out of Information Disclosures to Unaffiliated Third Parties

In addition to the rights mentioned above under California law, we provide you with a cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same name, if that third party will use it for its own direct marketing purposes.

If you would like to exercise this right under California law, please click here to fill out our online form to indicate your sharing preferences.

If you have general questions about your rights, contact us via:
Call us toll-free at +1 917 686 8431 during regular east coast business hours
Email us at info@wearelucens.com with your request
Send us postal mail to: 99 Woodfield Dr., Short Hills, NJ 07078

Verification Process.  You may submit your California rights requests using any of the methods above.  However, for certain requests, California law permits or requires us to take additional steps to verify the identity and authority of the individual making certain requests for information.  This is so we can protect your privacy and data.  Depending on the request or the sensitivity of the request, Lucens may ask that you provide two, three or more pieces of personal information that matches information in our records, so that we may confirm your identity prior to processing your request.

Authorized Agent.  If you wish to submit a request through an authorized agent, then you may designate your authorized agent in writing by contacting us using any of the methods above and providing the following information:

1. Your full name and date of birth
2. Current address and telephone number
3. Name of the authorized agent
4. State whether the requested information should be delivered to the agent or to you.
5. State the types of requests that you authorize your agent to make, for example, Request to Know, Request to Delete, or Request to Opt-Out of Sales of Personal Information.
6. Sign and date the agent authorization.

If any of the above information is missing or cannot be verified, then we may request the information before processing your request.  We may request additional verification information depending on the nature or sensitivity of the request.

Third Party Marketing.  Under California law, users of Lucens who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. During the last 12 months, we may have used the personal information we collect for the following business or commercial purposes:

- Performing services, including maintaining or servicing accounts, providing user service, processing or fulfilling requests and transactions, verifying user information, processing payments, providing financing services, providing analytics services, providing storage or providing similar services

• - Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance

- Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us

- Helping to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes

• - Debugging to identify and repair errors that impair existing intended functionality

- Undertaking internal research for technological development and demonstration

- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

To make specific request regarding disclosure of personal information, please write to us at the following address:
Lucens, Customer Relations, 99 Woodfield Dr., Short Hills, NJ 07078

Alternatively, you may send us an email at info@wearelucens.com with the words “California Privacy Rights” in the subject line.

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Additional State Resident Rights

We include this section for residents of other US states with privacy laws that may impact them. These privacy laws include the Virginia Consumer Data Privacy Act (“VCDPA”), the Connecticut Data Privacy Act (“CTDPA”), the Utah Consumer Privacy Act (“UCPA”), the Colorado Privacy Act (“CPA”), and the Nevada Privacy Law (“NPL”). This section is intended to comply with these laws by supplementing the information provided elsewhere in the Privacy Policy.

Collection of personal information. Lucens may collect the personal information described in Section above titled: Categories of Personal Data We Collect and as categorized in the table within such Section. Please note that some of this personal information will be considered sensitive under your state’s legal definition which can vary across different states. The personal information we may collect depending on how you use our Platform includes mental or physical health information, racial or ethnic origin, and information about sexual orientation or gender identity.

Use of personal information. Lucens may collect, use, or disclose personal information about US state residents for purposes listed in Section above titled: Our Commercial or Business Purposes of our Privacy Policy. We use sensitive personal information for the same purposes except for personalizing ads.

Disclosure of personal information. We may disclose your personal information to the categories of service providers and third parties identified in Section above titled:  How We Share Your Personal Data of this Privacy Policy, and in ways that are described in that section.

Your privacy rights. We generally provide the privacy rights described in this Privacy Policy to you regardless of your location. Your state may afford you additional privacy rights as noted below. To exercise your right, see the contact information below or follow the instructions below for specific state rights. We will respond to your verifiable request within the time limit afforded under applicable law. Exceptions may still apply.

• Residents of Colorado, Connecticut, Virginia, and Utah have the right to opt out of targeted advertising and sales.
• For users in Colorado, Connecticut and Virginia, you may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. While you may still make this request, Lucens does not currently use profiling in this manner.
• Nevada provides its residents a limited right to opt out of the sale of personal information. Please know that we do not trigger this requirement because we do not sell your personal information for payment.
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Changes to this Privacy Policy

We’re constantly trying to improve our Platform, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Lucens website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Platform, and you are still responsible for reading and understanding them. If you use the Platform after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Accessing our website from outside the U.S.

If you are visiting www.wearelucens.com from a location outside the United States, you will be connected through and to servers located within the United States. We currently accept online requests only from users in the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy and pursuant to U.S. law.

Contact Information:

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

• +1 917 686 8431
• https://www.wearelucens.com
• info@wearelucens.com
• 99 Woodfield Dr., Short Hills, NJ 07078